Bill Eddy is the co-founder and president of the High Conflict Institute, a company devoted to helping individuals and organizations deal with high-conflict people. Eddy is a Certified Family Law Specialist and Senior Family Mediator at the National Conflict Resolution Center in San Diego. He is also a Licensed Clinical Social worker with twelve years' experience providing therapy to children, adults, couples and families in psychiatric hospitals and outpatient clinics. He has taught negotiation and mediation and currently serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law. Bill Eddy is the author of 5 Types of People Who Can Ruin Your Life: Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities
You need to have personality awareness to protect yourself from and deal with potentially high-conflict people on a regular basis without getting hooked by them.