Is the effort extended to identify the problem matched by the effort to solve that problem?
How many times have you seen an institution devote extraordinary efforts to identify a problem yet do little or nothing to solve that problem? For example:
- Leaders hire experts to figure out the problem but commit no resources to solve the problem.
- Leaders use surveys/interviews to figure out the problem yet fail to report the findings and/or act on those findings.
- Leaders have the forethought to pilot a new innovation yet have no plans to immediately adopt the innovation if it is determined to be a superior option.
Identifying a problem is often the political part. Making a commitment to solve the problem takes a leader with guts.
Image Credit: Flickr user stuartpilbrow