Over the last 15 years have e-enabled certain services - that is, we have used the internet to do business or communicate, from e-call centers and help desks to e-customer service and e-knowledge management systems.
Today, substitute "v" for "e." We’re v-enabling all of these processes. Virtualization is bringing game-changing technologies to us so that "we can have a virtual supply chain managed by the Chief Financial Officer off of his cell phone, which is now part of a supercomputing system."
So says technology forecaster Daniel Burrus in a lesson on Big Think Edge, the only forum on YouTube designed to help you get the skills you need to be successful in a rapidly changing world.
In the video below, Burrus has us consider the benefits and pitfalls, for instance, of virtualizing your IT department. Would it be more useful to have the IT department focusing on innovation and strategic direction, rather than maintenance?
How many of your day-to-day processes are virtualized, at work or at home, that were not virtualized ten years ago? How has this affected your day-to-day?
Watch the video here:
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